Business IT Support

Businesses generally depend on their employees working to maximum capacity, and since they provide such personalised service to their customers, downtime in I.T. can create significant problems.

L.I.T. Solutions will show you how to make adequate investments in I.T. to improve employee productivity, enable flexible work arrangements with employees working remotely and stop using your capital for I.T. This allows you to focus on the core business instead of I.T. problems.

You'll love our support

  • Perth based support team
  • Onsite and Remote support available
  • Emergency response time
  • 24x7 remote monitoring of all your I.T. infrastructure
  • Regular consultations
  • Reduced downtime
  • Improved employee productivity
  • Guaranteed Service Levels
  • Fixed Price, Pay as you go or a blend of both
  • Single monthly invoice
  • No pre-purchasing blocks of time you may never use

Perth I.T. Services & Business I.T. support

We take a dynamic approach when it comes to understanding the needs of your business.

Keeping your business focused on day-to-day challenges is what we at L.I.T. Solutions do better than anyone. As a company specialising in managed I.T. support services in Perth, we provide small to medium-sized businesses with our specialised catalogue of support, maintenance, and service solutions. 

We have the tools to do everything an in-house I.T. professional can at a fraction of the time, including: 

  • I.T. management
  • Cybersecurity
  • Cloud solutions
  • Data collaboration
  • Small business support services

Our team brings information technology into the modern-day, from cloud computing to hardware and software installation.

Our team brings extensive experience in information technology to the forefront, allowing us to offer a range of services: 

  • Professional, managed I.T. support based on your business's needs
  • Up-to-date hardware/software recommendations and implementation
  • Antivirus, firewall, and internet security specialisation
  • Fixed-price project management
  • The power to stay competitive in a technology-driven world

Why Does My Business Need I.T. Services?

Whether you produce smartphones or sugar cookies, your company has to stay up-to-date on I.T. infrastructure. You need to secure your financial data, organise your tasks, and engage your customers—that's where we can help. 

Today's marketplace is a digital landscape. Its significant features and geography change dramatically with each passing year. Passing I.T. tasks off to in-house employees sacrifices time, energy, and expertise that your company could better invest in your business's intended mission.

This problem is where L.I.T. Solutions comes in. Our focus is and always will be on individual, personalised service that we design to give you the smoothest I.T. experience possible. 

With years of expertise gained in Western Australia, our technology specialists have earned their edge over international service companies because we tailor our services to your professional goals. A few of the hallmarks that make us the most decorated I.T. company in Perth are: 

  • Custom I.T. solutions
  • Responsive I.T. experts
  • An engaged approach to learning about your business and its needs

What Benefits Does L.I.T. Solutions Provide?

Our L.I.T. Solutions team offers you the peace of mind that comes with professional experience. Your company will never waste a dollar on an unnecessary or redundant piece of hardware nor spend valuable hours installing a program so old it ends up costing you more in the long run.

Your business operations need specific tools. The latest program lauded in tech magazines might not benefit you enough to justify the expense. Alternatively, our experts may know a dozen obscure tools that will increase your productivity tenfold if implemented correctly.

You never have to worry about catering to our schedule. Our L.I.T. Solutions team works with you, answering your hours and the timeframe you decide to set. We also work with customers' existing resources to help grow their business as efficiently as possible.

Best of all, when working with us, you and your business have access to cutting-edge cybersecurity—without becoming a case study in I.T. development. At L.I.T. Solutions, we guarantee your private and financial data, whether you're using cloud services or physical storage.

Onsite and Remote I.T. Services in Perth

As a Perth-based IT company, L.I.T. Solutions is available for both in-house and remote operations. Local Perth businesses can take advantage of our expertise by arranging onsite meetings or scheduling a call to determine how we can make your technology work for you.

Our response time is second to none. If you're experiencing trouble with your computer systems, we'll show up ASAP to take a look at the issue and diagnose the best possible fix. Our experienced technicians do everything from antivirus support to ordering and installing brand-new hardware.

Available during our standard support hours (8 a.m. - 5 p.m., Monday to Friday), L.I.T. Solutions promises a rapid response time for all customers. If you're experiencing an I.T. emergency, we make our specialised lines available for 24-hour access.

No matter which of our services you need, we'll never switch you around from one technician to another. Instead, our I.T. agents stick with your company for as long as you need them, acting as your go-to contact and dedicated technology adviser.

Personalised I.T. Support

No two of our service contracts are the same. At L.I.T. Solutions, we prioritise customers' satisfaction and needs, and our range of support services reflects that decision.

Communicating with a specialist is straightforward. You can reach out on our website to enter a private session and discuss simple, one-time I.T. problems and solutions. We'll proudly walk you or your team through everything from download errors to software recommendations.

We also offer our assistant software for I.T. support. Our remote support page allows you to download a virtual support agent, which guides your operations staff through their projects. For a free review of your existing I.T. setup, you can reach out online and hear back from a specialist in no time.

Support Agreements

For more in-depth concerns or a longer-term partnership, we offer a range of agreements intended to suit your business needs as precisely as possible. By far, our most popular service is our Managed I.T. support, which turns your headaches into ours at a consistent monthly rate.

Adhoc I.T. support is also a fantastic choice for businesses expecting unpredictable or irregular I.T. issues. Instead of committing to pre-paid hours, you call us as needed, and we send your company an invoice at the end of each month for services we provided during that time frame.

Perhaps you already have a dedicated I.T. team. In that case, our L.I.T. Solutions team can still save you a significant amount of time and frustration. Our Co-managed IT agreement will give our specialists access to your advanced technology issues while your employees continue to focus on the small stuff. 

Contact L.I.T. Solutions for I.T. Services in Perth

Do you want to turn your technology problems into expert I.T. solutions? L.I.T. Solutions is available 24 hours a day on our emergency hotline or from 8 a.m. to 5 p.m. Monday through Friday for all other inquiries. Reach out to us over the phone or via email to receive a prompt response from a technology specialist. Our additional support hotlines and contact information are available at the top of our website.

We are saving you money, time and I.T. headaches.

Minimise I.T. problems and support costs with Managed I.T. Support.

  • Are you paying for I.T. support every time you have a problem?
  • The longer your I.T. problems last, the more it costs?
  • Your current I.T. support takes too long to fix the problem?
  • You can't budget on what your I.T. support will cost?

L.I.T. Solutions solve these all too common complaints with proactive I.T. Managed Support. Our combination of regular remote preventative maintenance and real-time monitoring of your I.T. infrastructure and computers will minimise your I.T. downtime, reduce your I.T. support costs for a fixed monthly fee.

Your business will have access to

  • 24 x 7 Infrastructure and Endpoint health and performance monitoring
  • Guaranteed Service Levels
  • Proactive maintenance of your I.T. systems to prevent issues and downtime
  • Unlimited remote support for a fixed monthly fee
  • Ensure your backups are running reliable and are usable in the event of a problem
  • Access to our Priority Support Helpdesk operating in Perth 8 a.m. - 5 p.m. Monday to Friday with 24 x 7 support for critical infrastructure issues
  • Corporate grade anti-spam and antivirus to protect your network and boost productivity

Our fixed price Managed I.T. support is available from 5 individual computers to complex corporate networks involving multiple servers, virtual machines and hybrid cloud environments.

Call L.I.T. Solutions on 08 6323 7830 or email us today to arrange competitively priced technical support for your desktop, notebook, server and I.T. equipment.